Certification categories
Each category includes packages of standards of international certification in medical tourism
Certification standards book
Get your Certification standards book for inpatient hospitals version 2024 for FREE if you represent National or federal medical center of the university hospital
Importance of hospital certification
Hospitals are the basis of international medical tourism.
Form the fundamental basis of international medical tourism Hospitals, helping patients from all corners of the globe to receive medical care, including for critical illnesses. Unlike outpatient medical centers, hospitals have a broader map of touch points with medical tourists and carry more serious service risks that require management.
Opportunities with "Patients International"
International medical tourism certification opens new opportunities for inpatient hospitals.
- Integrate into global marketWorking in accordance with international standards puts the medical center on a par with more experienced colleagues from other countries.
- Meet international standardsThe service for foreign patients is a set of dozens of standards according to which they work in medical centers around the world.
- Increase revenueCertification standards support all three goals leading to an increase in revenue from medical tourism: to attract more patients, with a higher conversion rate and a higher proportion of visitors once again.
- Strengthen reputationCertification contributes to the recognition of the international brand of the medical center for both foreign patients and the professional community, as well as for international insurance companies.
The cost of hospital certification
One of the most affordable prices for medical tourism certification in Europe and the USA.
Public hospital
The full cost of certification of 1 (one) inpatient hospital
$ 7.900
- Inpatient hospital Certification
- Certification of 2 employees
- Support and consultancy
Private hospital
The full cost of certification of 1 (one) inpatient hospital
$ 8.900
Inpatient hospital Certification
Certification of 2 employees
Order now Certification of 2 employees
- Support and consultancy
Hospitals group
The full cost of certification of each hospital in the group
$ 7.700
Inpatient hospital Certification
Certification of 2 employees
Order now Certification of 2 employees
- Support and consultancy
Certification Procedure
General algorithm for obtaining international certification in medical tourism Patients International
1
Get certification offer
Upon your request, the Patients International certification team sends you a certification proposal and information materials to make a decision on joining the certification process.
2
Get a set of materials
The set of documents includes an official offer for your medical organization for the certification of Patients International, Certification information, contract template and price list.
3
Pass an initial audit
The first step after signing the contract and starting the certification process is preparation for a initial audit. Initial audit is a preliminary check of the readiness of the standards laid down in a specific certification program. The purpose of the initial audit is to identify shortcomings that should be eliminated by the final certification audit.
4
Pass a certification audit
Certification audit is the final stage of the certification process. Based on the results of the certification audit, the expert commission decides whether or not to award the international quality certificate for medical tourism Patients International.
5
Get certificates
Sending three certificates at once - one for a medical center and two personal for employees who were preparing for certification. The validity period of the certificate is 2 calendar years.
Questions & answers
Frequently asked questions about international medical tourism certification
Medical tourism International certification "Patients International" is a set of key standards recognized in the international community in matters of interaction of healthcare providers with foreign patients and medical tourists.
Patients International certification is based on dozens of standards in eight groups: Strategy, Resources, Processes, Qualification, Transparency, Communication, Care and Marketing. The standards are formed on the basis of the best practices of healthcare providers from 11 countries participating in the international ranking of countries on medical tourism - Medical Tourism Index. The standards goals: to increase the number of medical tourists; to increase the Net Promoter Score and form a positive customer journey map.
Patients International certification provides two certification programs - for inpatient hospitals and outpatient clinics. This is due to the fact that hospitals, unlike outpatient clinics, have more complex business processes, and more standards are applied to them.
International medical tourism certification program "Patients International" has a flexible pricing policy. Firstly, the cost of certification of a hospital and an outpatient clinic is different. Also, the final cost is affected by the form of ownership of the medical center: public medical centers have a discount. You can learn more about the official price list on the website page for hospitals or clinics.
Patients International certification is an official corporate member of ISQua (International Society for Quality in Health Care), the most prestigious international organization in matters of quality standards and safety in healthcare. The methodology and expertise of ISQua formed the basis of Patients International.
Certification under the Patients International system is carried out exclusively through existing certification centers in various countries of the world. Accredited certification bodies:
- Azerbaijan: Association of Thermal and Health Tourism of Azerbaijan.
- Iraq: Kahramana Medical Tourism Center.
- Iran: International Health Association of Iran.
- Jordan: Consulting Center for Medical Tourism COMCRA.
- Kazakhstan: Kazakhstan Medical Tourism Association.
- Kyrgyzstan: Medical Tourism Association of Kyrgyzstan.
- Russia: Association of Medical Tourism and Export of Medical Services.
- Turkey: Coyra Medical.
- Uzbekistan: Uzbekistan Medical Tourism Association.
ISQua membership
Patients International is a full member of the most prestigious international organization in the field of quality in healthcare, the International Society for Quality in Health Care (ISQua).
- Around the globeISQua extensive network of health care professionals spans over 70 countries and 6 continents. ISQua's members are continually working towards quality improvement in health care around the world.
- EducationBy providing a range of quality and safety educational opportunities, ISQua aims to stimulate thought and innovation, instil professional competence and confidence, encourage best practice and set the benchmark for health care quality education worldwide.
- International ConferenceThe overarching aspects of quality and safety that we are specifically interested in, and which run across the eight tracks include, but are not limited to, Co-Design, COVID-19 and Lessons Learned, and Clinical Governance as they pertain to ISQua’s Mission “to inspire and drive improvement in health, and the safety and quality of healthcare worldwide."
