"Patients International" medical tourism certification for healthcare providers
Healthcare providers from all over the world could easily meet international patients' service expactations by following "Patients International "certification standards.
Why Patients International
"Patients International" is a medical tourism service certification focused on increasing revenue from services to non-residents.
Two professional certification programs
Consider one of the two key international certification programs in medical tourism - for hospitals and outpatient clinics.
- Certification for HOSPITALSCertification for inpatient hospitals includes the fulfillment of criteria/standards in 8 key categories. Check out this type of certification on its web page.
- Certification for CLINICSCertification for outpatient clinics includes the fulfillment of criteria/standards in 8 key categories. Check out this type of certification on its web page.
Certification for the SCO, BRICS and EAEU
Medical tourism certification Patients International is focused on Shanghai Cooperation Organisation, Brazil, Russia, India, China, South Africa and Eurasion Economic Union countries.
- SCO, BRICS and EAEU
Medical tourism certification Patients International is focused on Shanghai Cooperation Organisation, Brazil, Russia, India, China, South Africa and Eurasion Economic Union countries.
- Education in KazakhstanEducational workshop on international standards of Patients International, which will be held in the Republic of Kazakhstan, with the participation of international experts in the standardization of serving international patients.
- Education in UzbekistanEducational workshop on international standards of Patients International, which will be held in the Republic of Uzbekistan, with the participation of international experts in the standardization of serving international patients.
Our Advantages
The main reasons to pass the medical tourism certification program "Patients International" with its service standards
Patient experienceAll Certification standards are service-based and focused on creating of a positive international patients' experience.
Commercial focusService standards affect those touch points with medical tourists which convince to choose your medical center.
Language supportCurrently, all English-version certification documentation has been translated into Russian, Spanish and German.
ISQua membership"Patients International" is a member of the ISQua - The most respected accreditation body in a field of medicine around the world.
Employee certificationAs a result of the successful certification of the medical center, 2 employees also receive their personal certificates.
Expert CouncilThe Expert Council of "Patients International" consists of 25 recognized experts in medical tourism from 9 countries.
ISQua membership
Patients International is a full member of the most prestigious international organization in the field of quality in healthcare, the International Society for Quality in Health Care (ISQua).
- Around the globe
ISQua extensive network of health care professionals spans over 70 countries and 6 continents. ISQua's members are continually working towards quality improvement in health care around the world.
- EducationBy providing a range of quality and safety educational opportunities, ISQua aims to stimulate thought and innovation, instil professional competence and confidence, encourage best practice and set the benchmark for health care quality education worldwide.
- International ConferenceThe overarching aspects of quality and safety that we are specifically interested in, and which run across the eight tracks include, but are not limited to, Co-Design, COVID-19 and Lessons Learned, and Clinical Governance as they pertain to ISQua’s Mission “to inspire and drive improvement in health, and the safety and quality of healthcare worldwide."
Patient centered serviсe
Certification is aimed at implementing standards related to the service, and not the procedure for providing medical care to medical tourists.
The international certification for medical tourism "Patients International" is a set of several dozen criteria grouped into 8 thematic categories. All criteria are clearly described and represent a collection of standards for the support and support of medical tourists in hospitals or outpatient clinics. Bringing the work of medical organizations in relation to foreign patients under the standards of Certification and obtaining a certificate is international recognition and support in the development of commercial activities of the medical center.
News and articles
The section covers the news of Certification and the global medical tourism industry.
Certification & consultancy
The medical tourism certification meets the needs of healthcare providers and increases the level of trust in the industry on the part of medical tourists.
- Certification for HOSPITALSFind out more information about medical tourism certification benefits for inpatient hospitals.
- Certification for CLINICSFind out more information about medical tourism certification benefits for outpatient clinics.
- Medical tourists support serviceFor medical touristsIf you consider going abroad to receive medical services please pay attantion to certification of healthcare providers.
Questions & answers
Frequently asked questions about international medical tourism certification
Medical tourism International certification "Patients International" is a set of key standards recognized in the international community in matters of interaction of healthcare providers with foreign patients and medical tourists.
Patients International certification is based on dozens of standards in eight groups: Strategy, Resources, Processes, Qualification, Transparency, Communication, Care and Marketing. The standards are formed on the basis of the best practices of healthcare providers from 11 countries participating in the international ranking of countries on medical tourism - Medical Tourism Index. The standards goals: to increase the number of medical tourists; to increase the Net Promoter Score and form a positive customer journey map.
Patients International certification provides two certification programs - for inpatient hospitals and outpatient clinics. This is due to the fact that hospitals, unlike outpatient clinics, have more complex business processes, and more standards are applied to them.
International medical tourism certification program "Patients International" has a flexible pricing policy. Firstly, the cost of certification of a hospital and an outpatient clinic is different. Also, the final cost is affected by the form of ownership of the medical center: public medical centers have a discount. You can learn more about the official price list on the website page for hospitals or clinics.
Patients International certification is an official corporate member of ISQua (International Society for Quality in Health Care), the most prestigious international organization in matters of quality standards and safety in healthcare. The methodology and expertise of ISQua formed the basis of Patients International.
Certification under the Patients International system is carried out exclusively through existing certification centers in various countries of the world. Accredited certification bodies:
- Azerbaijan: Association of Thermal and Health Tourism of Azerbaijan.
- Iraq: Kahramana Medical Tourism Center.
- Iran: International Health Association of Iran.
- Jordan: Consulting Center for Medical Tourism COMCRA.
- Kazakhstan: Kazakhstan Medical Tourism Association.
- Kyrgyzstan: Medical Tourism Association of Kyrgyzstan.
- Russia: Association of Medical Tourism and Export of Medical Services.
- Turkey: Coyra Medical.
- Uzbekistan: Uzbekistan Medical Tourism Association.
